Against the backdrop of the booming Chinese medical beauty market, the choice of medical beauty institutions has become an issue of great concern to consumers. As two major national chain brands, Yixin Medical Beauty Hospital and Meilai Medical Beauty Hospital have branches in many cities and a wide influence. They are often used as comparative references by consumers. This article will analyze the performance of the two institutions in terms of formality from the dimensions of qualification standards, medical team, service process, word-of-mouth evaluation and standardized management, in order to provide the public with valuable reference value.
1. Qualifications and Regulatory Compliance
When determining whether a medical beauty institution is formal, the legality of qualifications and regulatory compliance are the primary reference standards . According to the "Medical Institution Management Regulations", formal medical beauty institutions must have a "Medical Institution Practice License" and the registration can be checked on the official website of the National Health Commission.
Yixing Medical Cosmetology Hospital and Meilai Medical Cosmetology Hospital are both chain institutions. Most of their branches have completed registration with local health commissions and have legal qualifications to practice. At the same time, the two institutions are usually established as "specialized hospitals" or "outpatient departments". Their business scope includes medical cosmetology, anesthesia, medical testing, etc., which complies with the legal provisions of medical cosmetology. Consumers should take the initiative to inquire about the qualification information of the institution and the attending physician before seeing a doctor , which can be verified through the official website of the National Health Commission or the platform of the local health commission.
2. Medical Team and Doctors’ Practice
Medical cosmetology is a medical behavior that has strict requirements on the doctor's qualifications, clinical experience and academic background . Both institutions publicly disclose the doctor's information on their official website or stores. Some doctors have the title of attending or deputy chief and are qualified to practice as physicians. Some branches have also introduced a system of external doctors sitting in to improve the service level.
However, some consumers have reported that some stores have frequent changes in doctors and irregular consultation hours for outsourced doctors , which to some extent affects the continuity and stability of medical treatment. In comparison, some branches of Mylike have performed better in the stability of the doctor team and pre- and post-operative tracking services, and the doctors' personal style and service characteristics are more recognized among consumers.
3. Service Process and Information Disclosure
Standardized service procedures are one of the important indicators to measure whether a medical beauty institution is formal or not, and mainly include preoperative evaluation, signing of informed consent, formulation of personalized diagnosis and treatment plans, and postoperative follow-up.
The service process design of Yixing and Meilai is basically similar. Both have preoperative evaluation links and multidisciplinary collaboration support. The processes such as signing the surgical consent form, preoperative consultation, photo archiving and postoperative recovery guidance are relatively complete . In terms of information transparency, the two institutions have some Meilai stores that clearly mark the prices of surgical items, postoperative precautions, postoperative follow-up mechanisms and other contents, which is convenient for consumers to make independent decisions; some Yixing stores still have incomplete information disclosure in terms of the completeness of the project instructions.
4. User Reputation and Service Evaluation
User reviews are of great reference value to medical beauty institutions in the current digital age. Data monitoring via third-party review platforms and social media shows that the overall reviews of Yixin and Mylike are relatively balanced, with their service attitude, postoperative management, and institutional environment generally recognized . However, some users have reported that prices are opaque and postoperative results do not meet expectations.
In terms of handling postoperative disputes and user complaints, some branches of Meilai have established special after-sales processing mechanisms and doctor-patient communication platforms, with clearer speed of handling user demands and feedback on results; some branches of Yixin have differences in after-sales response efficiency, especially in the frequency of postoperative care guidance and consistency of content, which still needs to be improved.
V. Standardized management and risk prevention and control
Formal medical cosmetic institutions should establish a standardized management system to achieve continuous improvement in diagnosis and treatment quality and ensure medical safety. According to the investigation, both institutions have set up medical safety management committees or quality control departments responsible for internal training, surgical process review, emergency response, etc.
In terms of anesthesia management, aseptic operation, and postoperative emergency facilities, some of Mylike's flagship branches pay more attention to standard implementation, and have relatively complete pre-operative, intra-operative, and post-operative management systems. Yixing's branches in some cities are also gradually establishing similar quality control systems, but the degree of implementation varies depending on the city's level of operational management .
It is worth noting that cosmetic surgery itself carries certain risks . Consumers should rationally evaluate their treatment expectations, fully communicate with their attending physicians, and not blindly pursue rapid changes.
VI. Legal Disputes and Media Exposure
Judging from the public data over the years, both institutions have been named by relevant departments for individual medical accidents or advertising issues. Yixing was administratively punished in some cities for "illegal medical advertising"; Meilai also caused medical disputes due to complaints about post-operative results. This shows that even for chain institutions, there is a risk that individual stores will not implement compliance properly .
Therefore, when choosing an institution, consumers should not blindly rely on the brand effect, but should pay attention to the specific situation of the branch, the personal ability of the doctor and the service details to reduce potential risks.
Beauty Encyclopedia Tips: Medical cosmetology is a medical behavior, which has certain operational risks and individual differences. When choosing an institution, you should give priority to regular institutions with a "Medical Institution Practice License", verify the doctor's professional qualifications, and clarify the preoperative evaluation and postoperative care process. It is recommended to retain relevant information such as preoperative communication and contract agreements, safeguard personal legal rights and interests, and look at cosmetic effects rationally. Do not blindly compare or be misled by false propaganda, and truly achieve a medical beauty experience that emphasizes science, safety, and aesthetics.